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If you have not logged into counseling.org in more than two years, create a new password. Click “Forgot password.” Passwords should be eight characters long and choose three from this list: one uppercase letter, one lowercase letter, one number, and one symbol.
Please note: After three failed login attempts, your account will be locked. If this occurs, please contact us by phone at 1-800-298-2276 or via email Monday – Friday, 8:30 a.m. – 5:30 p.m. EST. You can also reach us through chat Monday – Friday between 10:00 a.m. – 12:00 p.m. and 1:00 p.m. – 3:30 p.m. EST.