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Incidence of Client-Initiated Workplace Violence

Title:
Incidence of Client-Initiated Workplace Violence Among Counselors: A National Study
Authors:
Natalie Ricciutti, PhD
Description:
Workplace violence (WPV) is a global concern and consists of psychological and physical threats or acts. To date, limited data exist to document client-initiated WPV experienced by professional counselors. Survey results from 2616 counselors in 12 states indicate that most counselors have no memory of WPV training from their counselor education programs. Over 75% of the sample experienced WPV. Counselors experience psychological forms of WPV at greater rates than physical forms. Over half of WPV experiences occurred during participants’ graduate training and in the first 4 years of their professional practice. WPV occurs in all locations where counselors work. WPV’s consequences differ, ranging from none to career ending disruptions. Counselors’ responses varied, including no action or responses, seeking support from supervisors, professional peers, and family members, and engaging in medical and/or mental health services. Suggestions for practice, training, and future research are offered.

Learning Objectives:

  • Learners will describe the prevalence and types of client-initiated workplace violence (WPV) experienced by counselors, including differences between psychological and physical forms of violence.
  • Learners will identify the stages of counselors’ professional development and practice settings in which client-initiated workplace violence most frequently occurs.
  • Learners will analyze the professional and personal impacts of client-initiated workplace violence on counselors and evaluate recommended implications for training, supervision, and workplace policy development.

CE Credit: 1 NBCC Hours; 0 CRCC Hours; 1 WA Hours; 0 APT Hours; 0 NAADAC Hours; 1 NY Hours; 0 Ethics Hours

NBCC ACEP No. 1000
March 01, 2026
Text-Based Continuing Education Product
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